Frequently Asked Questions
When can I check-in? What time is check out?
Your room is available for check-in from 2pm and check-out time is before 12 noon. If you are arriving early or would like a later checkout time please contact us (additional charges may apply).
Do you accept group bookings?
If you are reserving 5 or more rooms for your party please contact us.
Are pets allowed in the hotel?
Only guide dogs are permitted in the Eyre Square Hotel.
What is the cancellation policy?
The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.
How will my details be used?
Do you have smoking rooms?
No. The Eyre Square Hotel is a 100% smoke free zone.
Does the hotel have internet access?
Yes, free Wi-Fi internet is available in all bedrooms, reception, our restaurant and bar.