Latest Version: 06/01/2026
Eyre Square Hotel is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal data and your rights under GDPR and Irish law.
Legal Basis for Processing
In compliance with the General Data Protection Regulation (GDPR) and the ePrivacy Regulations (SI 336/2011), Eyre Square Hotel may send you marketing communications only when:
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You have explicitly opted in to receive marketing emails; or
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You are an existing customer, and we are promoting similar products or services, provided:
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You were given a clear opportunity to opt out when your data was collected.
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You have a simple way to unsubscribe from future marketing communications at any time.
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The legal basis for processing personal data is typically:
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Consent (for marketing or optional services)
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Performance of a contract (e.g., bookings, payments)
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Legitimate interests (e.g., improving services, fraud prevention)
Consent for Marketing Communications
We only send marketing emails and newsletters if we have your freely given, informed, and unambiguous consent.
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Consent is typically collected via unticked checkboxes on online forms or booking platforms.
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You can withdraw consent at any time by unsubscribing using the link in our emails or by contacting us directly at digitalmarketing@byrnehotelgroup.com.
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Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.
Content of Communications
Our marketing emails may include:
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Hotel promotions and packages
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Exclusive offers for stays, events, or dining
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News and updates about Eyre Square Hotel
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Surveys or feedback opportunities
Each message clearly identifies Eyre Square Hotel as the sender and provides contact details.
Right to Opt-Out / Withdraw Consent
You may unsubscribe or opt out of marketing emails at any time by:
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Clicking the unsubscribe link included in every marketing email, or
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Contacting us directly at digitalmarketing@byrnehotelgroup.com
We will process opt-out requests without undue delay and remove you from future communications unless you re-subscribe.
Data Protection and Security
We store and process your personal data securely using appropriate technical and organisational measures, including:
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Encrypted storage and transmission (SSL)
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Restricted access to trained staff only
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Regular monitoring for unauthorised access
We do not sell or share your personal data with third parties for external marketing purposes.
Use of Third-Party Services
We may use trusted third-party providers (e.g., booking platforms, email marketing software) to manage our services. These providers are GDPR-compliant and act on our behalf under strict data protection agreements.
Where personal data is transferred outside the EEA, appropriate safeguards such as Standard Contractual Clauses are applied.
Data Retention
We retain personal data only for as long as necessary:
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If you are a customer, up to 12 months after your last interaction
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If you subscribed via our website, until you withdraw consent
Inactive or withdrawn-consent contacts are periodically reviewed and deleted or anonymised.
Your Rights
You have the right to:
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Access your data
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Request correction or deletion
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Object to processing for direct marketing
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Restrict processing in certain circumstances
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Data portability, where applicable
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Withdraw consent at any time
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Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)
Requests will be responded to within one month, which may be extended by up to two further months for complex requests.
Contact Us
If you have any questions or concerns about this policy or your personal data:
Email: info@eyresquarehotel.com
Address: Eyre Square Hotel, Eyre Square, Galway, Ireland
