General Questions

What are the Check In / Check Out times?

Your room is available for check-in from 3pm and check-out time is before 12 noon. If you are arriving early please contact the hotel directly and if your room is ready you may check-in otherwise we will be happy to store your luggage until 3.00pm

Is there a car park near the hotel?

Our recommended car park partner in the city centre is Q-Park Eyre Square. Room packages are available to include parking, please ask one of our reception staff for a discount ticket before your check out. This discount is for room packages only.

Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us.

What kind of breakfast is served at Eyre Square Hotel?

We serve both Full Irish and Continental Style breakfast and there’s also a Brunch option available.

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Does Eyre Square Hotel have a restaurant on site?

Yes! Our Merchant Bar & Restaurant serves a selection of items on a daily basis for breakfast, brunch, lunch and dinner. There’s also light snack options available in our Merchant Cafe.

Is the Bar Open?

Yes, the Merchant bar is open, however, due to social distancing, it is CRUCIAL to pre-book all dining times. Please contact our staff to help you with it.

Is Eyre Square Hotel pet-friendly?

Only guide or service dogs are permitted in Eyre Square Hotel.

Do you have smoking rooms?

No. Eyre Square Hotel is a 100% smoke-free zone.

How much does it cost to stay at Eyre Square Hotel?

Our rates can vary. It’s best to always check them on our website as you’ll find the most competitive and up to date rates.

What type of room can I book at Eyre Square Hotel?

We offer a selection of bedrooms from Single Occupied rooms to Twins, Double Rooms and Superior sized Double, Twin and Triple sized Rooms.

I’m organising our flights to Ireland and wondering what’s the best way to get to the hotel?

You have two options, you can fly into Shannon Airport and get an Expressway bus there to Galway (takes less than 2 hours). However, if your flight gets in very early in the morning you could be hanging around for the first bus until 7:55am (this may change in the future so we suggest checking on the Expressway website yourself). Once you get into Galway (Bus Station), we’re a very short walk away.

If you’re flying into Dublin, we recommend getting a train from Heuston Station and taking the scenic route! It goes directly to Galway, takes around 2 hours and 20 minutes and can be booked in advance on the Irish Rail website.

What is there to do at Eyre Square Hotel and which popular attractions are nearby?

There is a wide range of sightseeing, cultural, shopping and leisure based activities all within walking distance of the Eyre Square Hotel. Please visit our local attractions page for more information or visit the This Is Galway website which is a great resource for activities!

How far is Eyre Square Hotel from the center of Galway?

Eyre Square is at the heart of Galway City Centre!

What are some of the property amenities at Eyre Square Hotel?

We have a Café, Restaurant and Bar on site as well as a big screen for suitable occasions.

What food and drink options are available at Eyre Square Hotel?

Our Merchant Restaurant, Bar and Café all serve a selection of healthy locally sourced items on a daily basis for breakfast, brunch, lunch, dinner and there’s light snack options available. Dishes include our Galway Bay seafood chowder (a must-try!), Galway Hooker beer battered fish and chips, as well as gourmet style Hereford beef burgers.

Our mixologists have put together a creative Signature Cocktail menu and our baristas will have a flat white waiting for you to start your day!

What are some restaurants close to or near Eyre Square Hotel?

We are walking distance to a range of other eating establishments from street cafes to high-end restaurants. The Galway food scene is thriving and you are sure to find a restaurant or eatery to suit all palates and tastes!

If you’re looking for anything specific, just ask a member of our team for a recommendation.

Are there any historical sites close to Eyre Square Hotel?

Galway city centre boasts the world famous Spanish Arch, which is just walking distance from our hotel.

Does Eyre Square Hotel have any great views?

Yes, we overlook the Square from a selection of our rooms. It’s a beautiful view all-year round.

Does Eyre Square Hotel have hairdryers and curling irons in the room?

Each room has its own salon style hairdryer. We have listed all our guest bedroom features here.

Do you offer a laundry service at the hotel?

No, we don’t. However, our reception team can recommend some local businesses who can help you with this if you ask them upon checking in.

Is there internet access?

Yes, free Wi-Fi internet is available in public areas and all our bedrooms.