Frequently Asked Questions Menu

Frequently Asked Questions About Eyre Square Hotel Galway


What are the Check In / Check Out times?

Your room is available for check-in from 3pm and check-out time is before 12 noon. If you are arriving early please contact the hotel directly and if your room is ready you may check-in otherwise we will be happy to store your luggage until 3.00pm


Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us.


Is Eyre Square Hotel wheelchair accessible?

Yes, Eyre Square Hotel is wheelchair accessible.


Is Eyre Square Hotel pet-friendly?

Only guide dogs are permitted in Eyre Square Hotel.


What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.


How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.


Do you have smoking rooms?

No. Eyre Square Hotel is a 100% smoke-free zone.


Is there internet access?

Yes, free Wi-Fi internet is available in public areas and all our bedrooms. You can find more information here.


Is there a hotel parking?

There is discounted public car parking available just 3 minutes walk from Eyre Square Hotel at Hynes car park, iPairc Coach Station and iPairc on Fairgreen Street. Please ask one of our reception staff for a Discount Ticket before your check-out. This can be used at the car park to avail of the discount. For more information click here.


Is the Bar Open?

Yes, the Merchant bar is open, however, due to social distancing, it is CRUCIAL to pre-book all dining times. Please contact our staff to help you with it.