Excellent hotel full of luxury rooms and food with fabulous staff. The hotel was a lovely place to stay. Excellent The location was excellent just off eyre square as you were very near to everything including shops, bars, cinemas etc.
Customer care was beyond exceptional. As it was myself and partners anniversary, the manager John Beattie was exceptional and took care of us making sure we had everything we needed. You can tell he takes pride in his hotel and enjoys what he does.
The staff in the hotel and restaurant really stood out to me the most as they were friendly and welcoming but also helpful and very attentive. The hotel room was beautiful and modern. There was a magnificent shower with high quality toiletries and towels. Additionally there was also a fan put into our room as it was hot that day which was a nice touch.
The food was delicious and value for money. The bar also had a tasty drink menu with a broad variety to try out. Great atmosphere in the hotel also as there was great live music which we didn’t expect on a Sunday night! The rooms were I believe to be soundproof as we didn’t hear any noise from our neighbors. The bedding was comfortable and fresh. There was also luggage storage with a tagging system system so you don’t get bags mixed up. Check in and check out was easy and effortless.
I would definitely recommend this hotel for its excellent rooms, customer care and restaurant. It was luxurious, comfortable, and near to everything I would definitely stay again.