Fantastic Experience - Staff went above and beyond! My partner and I booked a post Christmas / NYE holiday in Galway. The Eyre Square hotel looked like a perfect location - and it was. I read some of the reviews before we arrived, and asked that we be placed in a room toward the back of the hotel (away from any street noise). Turns out the street is very quiet, on the square. We were placed at the back of the hotel though, and the room was perfect. It was renovated, just like the photos. The staff were warm and welcoming. On the day we arrived my partner napped for a bit (we were grateful to be able to check in a bit early) while I went out to explore. The next day, we did sleep in a bit, getting adjusted to the time zone change. Housekeeping left us a lovely little arrangement of sheets, towels, coffee and tea -outside the door, so to not disturb us. The bartender at the hotel bar was great to chat with in the evenings when we came back from exploring. One very interesting and cool feature was there was a series of doors (soft closing and heavy doors) along the hallway from our elevator to our room. It really helped make the hallway quiet - I literally did not hear another person the entire time we were there. Upon checking out and getting to Dublin to make our way home, I realized I left a necklace behind. I called and the front desk quickly checked with housekeeping, who had not found anything. I was beside myself, as it was a necklace my mother wore. She passed away last Spring and I was wearing it a lot the past few months. I emailed the hotel, asking if they would be willing to seach the dumpster or wherever it may have been thrown away (it was very small / thin and in a small envelope that could have been easily mistaken for trash). Within an hour or so, the hotel called and emailed to say they found it! I don't know which staff member found it or how deep of a dumpster dive they had to do - but I do know that any hotel willing to go that far above and beyond has my loyalty for life. I will never stay anywhere else when visiting Galway, and I hope this review convinces someone else to select the Eyre Square Hotel. Perfect location, great rooms, and amazing service!
